At HolidayCart LLC, our commitment to customer satisfaction doesn’t end once your booking is confirmed. We understand that travel plans can change, and unexpected issues may arise after your ticket has been issued. That’s why we offer a wide range of post-ticketing services designed to assist you with modifications, cancellations, reissues, and special requests.

To maintain efficiency and provide continued support, certain services may incur administrative fees in addition to any penalties or fare differences charged by the airline. Below is a comprehensive overview of our post-ticketing service fees and what they include.

Detailed Breakdown of Post-Ticketing Service Fees

• Flight Change or Reissue:
  A service fee starting from $50 per ticket will apply for voluntary changes to flight dates, times, or routing. This fee is in addition to any fare difference and airline-imposed penalties.
• Ticket Cancellation:
  If you choose to cancel your flight, a $50 per ticket processing fee will be charged, along with any applicable cancellation fees set by the airline. Refund eligibility depends on the airline's fare rules.
• Name Correction:
  Minor name corrections (as allowed by the airline) will incur a $30 service fee. Not all tickets are eligible for name corrections, and changes must comply with airline regulations.
• Refund Assistance:
  For refundable tickets, we offer assistance with submitting and tracking refund requests. A non-refundable $25 administration fee per ticket is charged for this service. Refund times vary based on airline policies.
• Special Service Requests (SSR):
  We provide help with adding meal preferences, requesting wheelchair assistance, and more. Most requests are free of charge, but fees may apply depending on airline policies. Our service fee starts at $10 per request if additional coordination is needed.
• Baggage Add-On or Assistance:
  If you need help purchasing additional baggage or clarifying baggage allowance, we charge a $15 support fee per request. Airline baggage charges are separate.
• Seat Selection Help:
  Basic seat assignment assistance is complimentary. However, if you're selecting premium or paid seating, we will guide you through the process. Airline-imposed seat charges will apply.
• No-Show Penalty Advice:
  If you've missed a flight and want to know your options, we offer a one-time consultation for $20 per passenger. This includes checking rebooking eligibility and fare rules.

Important Terms & Conditions

• All service fees listed are charged by HolidayCart LLC and are separate from airline-imposed charges.
• Fees are per ticket, per traveler unless otherwise specified.
• Service fees are non-refundable once the service has been delivered or initiated.
• Fare rules vary by airline, route, and ticket class. Some tickets may be non-refundable or non-changeable.
• HolidayCart LLC is not responsible for delays in processing refunds caused by the airline.
• All post-ticketing requests must be submitted during business hours and at least 24 hours before departure.

Why Do We Charge Service Fees?

Our post-ticketing service fees reflect the time, expertise, and manual coordination required to handle changes with airlines on your behalf. Many post-booking issues involve complex fare rules, long hold times with carriers, and careful documentation. By charging a modest fee, we ensure personalized, efficient service that helps protect your travel investment.

Need Help? Contact Us

If you have any questions or need assistance with a post-ticketing issue, please don’t hesitate to reach out to our customer support team. You can email us at [email protected] or call us at our dedicated helpline.

We’re here to help make your travel experience smoother—even after your ticket has been issued.

Note: All service fees are subject to change without prior notice. Updated fees will always be communicated before service processing.