At HolidayCart LLC, we are committed to delivering a seamless and secure travel booking experience for our customers. This Fulfillment Policy outlines how we process orders, deliver travel services, and ensure customer satisfaction throughout your booking journey. Please read this policy carefully before making a reservation through our website or with our customer support team.

1. Order Confirmation

Once you successfully complete a booking on HolidayCartLLCUSA.com, you will receive an order confirmation via email. This email will include a unique booking reference number, passenger details, and a summary of your selected travel services (flight, hotel, car rental, etc.).

• Order confirmations are typically sent within 5–30 minutes of a successful payment.
• If you do not receive a confirmation email, please check your spam or junk folder, or contact our support team immediately.

2. Delivery of Travel Services

All travel-related products and services booked through HolidayCart LLC are delivered electronically. No physical documents or tickets will be mailed unless otherwise specified. Services are fulfilled as follows:

• Flight Tickets: Electronic tickets (e-tickets) are issued and sent via email. These can be accessed digitally or printed as needed for check-in.
• Hotel Vouchers: Issued electronically and delivered via email along with confirmation details.
• Car Rental Confirmations: Sent via email with rental details and pickup instructions.
• Travel Insurance (if applicable): Policy documents are delivered by email and may be provided by a third-party insurance partner.

3. Processing Time

Most bookings are processed immediately. In rare cases, additional time may be required due to fare verification, availability issues, or airline response delays. If there is any delay in fulfillment, our customer service team will notify you promptly.

4. Booking Verification

For your protection, all bookings are subject to verification. This may include validating the payment method, passenger identity, and travel document details. If further verification is required, a representative will reach out via phone or email.

Failure to respond to verification requests within the specified time frame may result in booking delays or cancellation.

5. Modifications and Changes

Once a booking is confirmed and fulfilled, changes are subject to airline, hotel, or supplier policies. HolidayCart LLC may charge a post-ticketing service fee in addition to any penalties or fare differences imposed by the provider. For more details, please refer to our Post-Ticketing Service Fees page.

6. Cancellations and Refunds

Cancellation policies vary based on the travel service provider. Some tickets or reservations may be non-refundable or only partially refundable. Our fulfillment team will assist with cancellation requests, but refunds are subject to the rules of the airline or service provider.

For eligible cancellations, refunds are typically processed within 7–15 business days, depending on the provider and payment method used. HolidayCart LLC may charge a processing fee as outlined in our Refund Policy.

7. Customer Support

Our dedicated customer support team is available to assist with booking confirmations, service fulfillment, and post-booking inquiries. You may contact us via:

• Email: [email protected]
• Phone: Refer to our Contact Us page for current numbers and hours of operation.

8. Exceptions & Limitations

HolidayCart LLC acts as an intermediary between customers and third-party travel suppliers. We are not responsible for delays, cancellations, or service disruptions caused by airlines, hotels, or other providers. However, we will make every reasonable effort to support our customers in resolving such issues.

Note: This Fulfillment Policy is subject to change without prior notice. Please review this page periodically for the latest updates. Continued use of our services constitutes acceptance of this policy.